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How do teams use Guided Pathways?
Who the app is for, and how it works
Anyone who wants a simple way to create guides and user journeys in Confluence! Roles include:
Information Architects & Technical Writers
HR Professionals/Learning and Development Leaders
Consultants
Product Owners/Managers
Call Centre/Support Agents
Account Management and Sales
If you create or manage documentation in Confluence, Guided Pathways will help you organise pages into user-friendly journeys. It's easy to set up, edit, and delete guides so that users never get lost in your content again.
It's easy for users to miss content or get lost in Confluence pages. Guided Pathways provides a simple way to create guides with clear links between steps, meaning crystal clear understanding and no missed information.
View use cases ➜
Guided Pathways is the ideal way to package multiple linked pages or steps in Confluence. Here are a few examples to inspire you:
Onboarding guides
Escalation policies and disaster recovery guidelines
Call centre scripts
Sales enablement and scripts
Specifications and legal documents
Business requirements
Product selectors
Decision support systems
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In-depth guidelines and policies
Something else!
